311 Citizen Services - CS1 assigned this issue to Public Works Operations - PW Clerk

Thank you for using VB Works to report a concern to the City of Virginia Beach. Your service request has been forwarded to Public Works/Operations for investigation. For more information or a status update on your request, you can contact them directly at 757-385-1470.

Public Works has been notified of your request and service request 91471625 has been created. For more information or a status update on this request, please contact Public Works at 757-385-1470.

Please thank the Public Works Operations Department for cleaning out the drainage pipe under my driveway. However, they only scooped out the soil about 18" away from the ends of the pipe so now the water just sits in the pipe until it is deep enough to flow over the grass down to the inlet at the corner. I will work on manually re-grading the swale so that the water flows properly to the inlet. When will the pipe be replaced or lined so that the soil above doesn't continue to fall into the pipe causing my driveway to crack and sink? Thank you.

This issue has been investigated. Please contact Public Works Customer Service at 757-385-1470 and ask to speak with Reuben Gilliam. Please reference service request number 91471625 when calling. Thank you.

During audit recognized action was taken and issue was resolved.