311 Citizen Services - CS1 assigned this issue to Public Works Operations - PW Clerk

Thank you for using VB Works to report a concern to the City of Virginia Beach. Your service request has been forwarded to Public Works/Operations for investigation. For more information or a status update on your request, you can contact them directly at 757-385-1470. Please be sure to identify your concern as having come in via SeeClickFix/VB Works any time you call about these requests. Not all departmental personnel are involved in using this system.

Public Works has been notified of your request and service request 91504011 has been created. For more information or a status update on this request, please contact Public Works at 757-385-1470.

The storm drain issue reported earlier and assigned service request 91504011 is still a problem. The flooding from the afternoon storm has progressed across my entire backyard. Has any action been taken on the service request?

Concurring with report of flooding (AGAIN!) due to storm drain not working - PLEASE RESOLVE!

This photo was taken yesterday afternoon, 5/17/18, and depicts the flooding in the backyard of 2108 Oaklawn Ct.

This is the same issue that was reported 10/26/17 and assigned service request 91486086.

This photo was taken from the back yard of 2104 Oaklawn Ct at 6:32PM, 5/17/18, yesterday evening, several hours after the rain had stopped.

The City of Virginia Beach has resolved this issue.

Can you please specify what was done to resolve this issue?

The service requests were created to clean and flush the storm drainage pipes and structures that are in the public right-of-way and receive public water. Any area that is conveying private storm water is the homeowner’s responsibility. If you have any additional questions or if you feel the storm drainage pipe are in need of another clean and flush, please give us a call at 757-385-1470 to submit a service request.