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Thanks so much for your communication. Limbs in power lines need to be addressed by Dominion Power as they will want to investigate this situation to remove the limbs in the power lines. Please use the following information to contact Dominion and share this location and then you will be able to follow along with the service order number they assign to this case:
Call Dominion at 1-866-DOM-HELP (1-866-366-4357) to request tree trimming or if you have questions. They will cut and remove tree limbs and/or brush from property as needed to maintain reliable electric service.
Customers are responsible for:
• trees/limbs that fall and are removed from wires or are cut for service restoration,
• dead, diseased, damaged or leaning trees that are cut/trimmed at any time by Dominion, or
• trees that are cut to provide proper clearance for the customer or contractor to remove a tree.
For customers with overhead service:
• Dominion does not trim trees or branches that overhang or are touching a wire that runs from an electric pole to your house or building. They will temporarily disconnect the service line so your contractor can safely trim or remove the tree. To request an appointment, please call their Customer Service Center at 1-866-DOM-HELP (1-866-366-4357). A Dominion representative will contact you to arrange a date to have your service temporarily disconnected for tree maintenance.
For further details of the tree trimming with Dominion Power please go to the following web address.
https://www.dominionenergy.com/tree-trimming-brochure
2 Kommentierens
Virginia Beach (Registrierter Benutzer)
Anerkannt 311 Citizen Services - CS20 (Registrierter Benutzer)
Call Dominion at 1-866-DOM-HELP (1-866-366-4357) to request tree trimming or if you have questions. They will cut and remove tree limbs and/or brush from property as needed to maintain reliable electric service.
Customers are responsible for:
• trees/limbs that fall and are removed from wires or are cut for service restoration,
• dead, diseased, damaged or leaning trees that are cut/trimmed at any time by Dominion, or
• trees that are cut to provide proper clearance for the customer or contractor to remove a tree.
For customers with overhead service:
• Dominion does not trim trees or branches that overhang or are touching a wire that runs from an electric pole to your house or building. They will temporarily disconnect the service line so your contractor can safely trim or remove the tree. To request an appointment, please call their Customer Service Center at 1-866-DOM-HELP (1-866-366-4357). A Dominion representative will contact you to arrange a date to have your service temporarily disconnected for tree maintenance.
For further details of the tree trimming with Dominion Power please go to the following web address.
https://www.dominionenergy.com/tree-trimming-brochure