The City of Virginia Beach Department of Public Works has received your issue and service request 91557870 has been generated. Your VBWorks number is 8144636. If you have further questions, please contact 757-385-1470. You will receive a separate comment when your issue has been closed.

I posted this a week ago and obviously nobody has come out to look at it. Apparently the first repair did not fix the problem and the hole will get bigger. This needs to be repaired right.
Please send somebody ASAP to assess the problem.
Thank you

The
service request has been investigated and work order(s) have been issued to
repair the cave-in. If you have any
questions, please contact Customer Service at (757)385-1470 and refer to
Service Request # 91557870.