This has been reported already, see Issue ID: 3469896, I put that report in JUNE 2017. The ticket is still open.

311 Citizen Services - CS9 assigned this issue to Public Works Operations - PW Clerk

Thank you for using VB Works to report a concern to the City of Virginia Beach. Your service request has been forwarded to Public Works/Operations for investigation. For more information or a status update on your request, you can contact them directly at 757-385-1470. Please be sure to identify your concern as having come in via SeeClickFix/VB Works any time you call about these requests. Not all departmental personnel are involved in using this system.

Public Works Operations has investigated your concern and a work order for repair has been generated. For further information or a status update please contact Public Works Operations Customer Service at 757-385-1470 and reference service request 91493205. Thank you.

This issue has been marked as a duplicate of issue 3469896.

If you are already receiving notifications regarding this issue,
you will now receive updates regarding issue 3469896.