10/16/2012 – Thank you so much for sharing your very important concern with the City of Richmond government. This situation with the water meter leaking has been inspected by DPU (CIS-#5329916) and since there is no property damage from the leak it was determined this deep seated water leak will be repaired by Richmond Water Distribution (the tech could not repair on sight at the time of inspection) in the very near future with a different team. Because of time that may be involved with this request, updates or follow up can be conducted by dialing the Richmond Customer Care Center at 804-646-7000 and referring to CIS5329916

http://eservices.ci.richmond.va.us/applications/citizensrequest/frmNewEntryType.asp

We appreciate your communication that helps us to “Build A Better Richmond” together – rtt