Sharraxaadda

Groundhog day. Still no contact, still no resolution. Multiple reports to seeclickfix. Incredible. They just mark the issue as closed and move on.

"Originally reported 7 months ago. Marked as "closed" by the city. Absolutely nothing has been done about the problem. Do you fix the issues reported just by closing them?"

"Alley between Grove/Floyd/Belmont/Sheppard perpetually has potholes. They never get fixed correctly. Filled with gravel, reappear soon after rain. Bigger issue at north entrance to alley at Belmont. Huge holes that collect water. No drainage. Leads to both mosquitos, and more importantly, structural damage. Neighbor has water entering basement. I have a leaning brick wall from ground saturation."

Your concern(s) have been received and forwarded to the Department of Public Works (CRS#20020926205) in reference to the potholes in the alley and to the Department of Public Utilities(CRS#20020981267) for a drainage assessment; these concerns were forwarded to the assigned departments so that proper inspection and handling can take place accordingly. If you have any further questions, please feel free to contact us at 804-646-7000 to speak to a customer service representative; please reference the CRS#'s when inquiring. We appreciate your communication that helps us in “Building The Best Richmond” together.