Hi, we have referred this to Public Utilities. When you reported this issue, you should have seen this message. Please read it carefully for future reference. Thank you!

NOTE: Thanks for your desire to report a water main break. In order to achieve the highest level of service, please do not report this issue through SeeClickFix. To properly report a water main break, see the following. Between the hours of 7:30 am and 4:00 pm call the Public Utilities Operations Division at 919-996-2737. After 4:00 pm call the after-hours emergency number at 919-829-1930.