It's the company Waste Industries. I've filed a complaint with the company. The contact person there is:

Rick Downing
Operations Supervisor
3741 Conquest Drive
Garner, NC 27529
(PH) 919-662-7100 X 33729
(Cell) 919-427-5308
ricky.downing@wasteindustries.com

Dear Raleigh SeeClickFix User:

In an effort to improve the user experience of SeeClickFix and to ensure that public resources are used more efficiently, we are closing out the “Post to Neighbors” category in the Raleigh version of SeeClickFix effective xx/xx/2016. The “Post to Neighbors” category was developed by SeeClickFix as a means of promoting discussion, and was never intended by SeeClickFix to be used to report specific issues that need to be addressed by a municipality.

Raleigh has experienced challenges with misrouting of issues submitted to SeeClickFix by our users. At this time we are closing all issues previously submitted to the “Post to Neighbors” category and deactivating that category on the website; if your issue remains, please open a new issue utilizing the appropriate category.

Thanks for your patience and understanding as we transition to a more effective and efficient SeeClickFix experience for our users. Thanks for participating.