Descrizione
A severe ice storm impacted the greater Lansing region on Dec. 21 and 22. And this utility pole has been leaning heavily since that time. It's cracked and damaged -- and must be replaced. Calls were made to the Lansing Board of Water and Light on three know occasions. A technician even appeared to evaluate the damages, noting poles can lean 10 degrees and be OK.
This pole is beyond that threshold. Let's get it fixed so we won't have to endure another long-term outage like we encountered in December.
7 Commentos
Ron (Utente registrato)
Shellie Starkey, BWL System Integrity Scheduler (Utente registrato)
Shellie Starkey, BWL System Integrity Scheduler (Utente registrato)
Ron (Utente registrato)
Ron (Utente registrato)
UPDATE: After taking the initiative on my own behalf and going through the terrible hoops of AT&T customer service, a technician came out to evaluate the damage. AT&T does own the pole; however, they aren't in the utility pole business anymore. They have to bid out the job, etc., to get it repaired. As of last week, the bidding process is underway. We'll see what happens. Our whole neighborhood has poles like this.
The technician was shocked at how long it has been damaged. He wouldn't even put a ladder on the pole because of this concerns. (Comcast said the same thing when they saw the pole around five months ago.
As a BWL customer, I'm deeply disappointed about how long this issue has been open. And if I didn't call AT&T, I feel that I would still be looking at a broken pole. If we have a major emergency or disaster in the future, I cringe to think about the response time. This is unacceptable. Everyone needs to play together and be PROACTIVE.
Shellie Starkey, BWL System Integrity Scheduler (Utente registrato)
AndWeReWalking (Utente registrato)