Thank you. We were unable to locate your reported light in Dominion Energy’s database as there are multiple street lights in that area. For accuracy when reporting, please provide a full pole number (metal tag located on the street light pole) or call Public Works Customer Service at 757-385-1470 for clarification.

Pole tag numbers are noted in original comment. There are only two poles in front of my street address? Now the street light on cross street - McKenzie Drive is on the "frizz". Blinking non stop.
Very dark back here! Please have inspector come to my address.

Each street light has 2 lines of identifying pole numbers. The first line will start with the letter N followed by 4 numbers and the second line will be 2 letters and 2 numbers. Thank you.

Pole #'s: NO818/NH16 on one pole
NO818/MI99 on the second pole

We are still in the dark back here and we have a third light pole without continuous light. That pole # is NO818/N104. The cycling patterns have the lights off more than on. With all the trees back here, it is VERY dark. This is a major walk/run/cycling path, especially to the neighborhood park here.

I first reported this in April. Is there an ETA?

The City of Virginia Beach has received your request and entered the outage into the Dominion Energy database. Thank You.

One street light is back on. Two remain out. The main concern at this point is the one at the intersection of McKenzie and Lakeside. It has become a "blind corner". There are large bushes on this same corner, which creates a blind spot as is. With the light out it is much worse. This was originally reported in April?

These lights are still out. Can we get an ETA of when they will be fixed? This has been an issue since the first of the year.

Good Morning,

The outage reported to Dominion on 09/16/2020 at the corner of McKenzie Drive and Lakeside Road was cleared on Dominions end as fixed. Since you have advised that the light is still out. The light pole outage has been re-reported to Dominion Energy (work order # 32830864). Dominion Energy typically responds to reported outages within 10-14 business days. For any additional questions on the status of the outage reported, please contact Dominion Energy directly at 1-866-366-4357. Thank you.