911 dispatch error, cell-phone extender confused dispatchers Archiviert

170 Ogden Ave Jersey City, USA, NJ Auf Karte zeigen Karte ausblenden
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Meldende Person

Fall-ID:

5109100

Submitted To:

City of Jersey City

Kategorie:

Service Request Not Listed

Angesehen:

309 Zeiten

Nachbarschaft:

The Heights

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Beschreibung

At about 01:00am EST 11-Nov-2018 a resident at the Alaris retirement / nursing home at 178-198 Ogden triggered a false fire alarm, probably by smoking a cigarette in their room. Happens about once a month--quite annoying.

However this time the Fire Department appears to have been dispatched to my address, which is four houses south of the facility on Ogden.

I believe the reason this happened is that I just set up a cell phone extender in my house due to the lousy coverage we have. Cell phone extenders have a GPS receivers in them for several purposes, one of which is providing location information if a 911 call is placed by someone who's phone is actively using the device for service. My suspicion is that cell phone extenders appear on the 911 dispatcher interactive maps at all times, even if they are not the source of an emergency call. I am 100% absolutely certain that the extender here did not service any calls last night, and I am also certain that the fire alarm at Alaris reported the incident because their alarm is so obnoxiously loud when it goes off.

Please contact Fire Department management and ask them to look into the false dispatch problem. Probably an inexperience 911 dispatcher mistook a cell extender mark on their map as the source of the alarm, or possibly the 911 system has a technical problem where the system confused the Alaris alarm with the GPS location from the cell extender at my location. Either way this is a serious matter--false dispatch information can lead to injury to people and property damage.


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