For your reference, this has been logged as case #211022-001423. You will be notified with updates via SeeClickFix.

Well - no trash can delivery on the 22nd, as scheduled.

Thank you for submitting this request, it has been resolved. Notes:
-------
"2 ATTEMPTS FOR REPLACEMENT ON 10/8 AND 10/22, TRASH CART WAS NOT OUT ON CURB SIDE. PLEASE CALL CUSTOMER SERVICE TO SCHEDULE REPLACEMENT 505-761-8138"
-------

I called yesterday. In my original complaint, I explained that the sanitation worked TOOK MY CAN. He just dumped it into the back of his truck. I NEED A TRASH CAN.

I called yesterday. In my original complaint, I explained that the sanitation worked TOOK MY CAN. He just dumped it into the back of his truck. I NEED A TRASH CAN.

This request has been received, and a case reference # will be posted shortly.

My original complaint, word for word: "My trash can got eaten by the truck - it had been damaged previously, but today it disappeared into the truck completely"

I don't know what it takes to simply have a can replaced. This is nuts.

For your reference, this has been logged as case #211026-000395. You will be notified with updates via SeeClickFix.

After speaking with someone at the City just now, I realize what happened here. It's like the old "telephone game" - the folks who are actually doing the work (the drivers) are not getting the correct information. They were assuming they had to replace one can for another - so didn't leave the new can when my old one wasn't out at the curb. Problem is - there IS NO old can - the garbage truck driver took it on the 8th.

I am confident that we cleared it up now, and I should have a new can soon. I hope, ha.

Thank you for submitting this request, it has been resolved. Notes:
-------
SCHEDULE ON 10/27-- JNB
-------

YAY! Thanks to the kind gentleman who brought me a new trash cart! Most appreciated!