I have been reporting this issue for close to 18 months now. A dozen work requests have been submitted. Someone from engineering finally came out and assured me it would be resolved before winter, as last winter I was told nothing could be done in winter, all the while it was frozen solid at the base of my driveway making pulling in and out dangerous for my wife and anyone driving down the street. I have called numerous times and have never been called back. Does someone need to get injured, or slide on the ice and crash into my house before this is fixed?