Hi,

We would like to post a clarifying comment about our system's functionality. SeeClickFix is a helpful resource for residents across the United States, but it is most effective when a resident's city or town is one of our government partners. When a city or town elects to begin a partnership, the local government receives these reports as soon as they are filed on the website or mobile app and the reports are routed to the appropriate department. Columbia, SC is currently not a government partner, which means the city may or may not monitor SeeClickFix. We absolutely encourage residents to continue to use SeeClickFix to engage other community members, but unfortunately, if your government is not a partner, the only way to ensure that an issue is resolved is to contact your government directly.

To see how SeeClickFix works in a partner city, we encourage you to visit the homepage for Burlington, VT: http://www.seeclickfix.com/burlington_2. If you are interested in bringing SeeClickFix to Columbia, feel free to get in touch with your mayor and other local officials to voice your support. Please do not hesitate to voice any additional questions or concerns here. We will address them on this thread to the best of our ability.

Regards,
SeeClickFix Moderators