The City of Oakland Call Center has referred this issue to OPD ABANDONED AUTOS, PUBLIC. Please contact that department to follow-up (see "Other Helpful Links" at http://www2.oaklandnet.com/Government/o/PWA/Connect/ReportaProblem/index.htm#Links).

Here are some important City of Oakland contact points:
* Abandoned Autos: 510-777-8622 (abandoned vehicles on public street after 3 days)
* Animal Control: 510-535-5602 (live animals) or 510-535-4888 (dead animals)
* Code Enforcement: 510-238-3381 (blighted private properties, deteriorated buildings, inoperable vehicles on private property)
* Drug Hotline: 510-238-3784 (tips) or 510-777-3211 (in progress)
* Parking Citations: 800-500-6484 (parking citation assistance center, pay or appeal a citation) or 510-238-3099 (enforcement)
* Prostitution Hotline: 510-238-2373 (tips) or 510-777-3211 (in progress)

Thank you.

FYI - the Abandoned Autos phone number instructs callers to send an email to AbandonedAuto@oaklandnet.com so I suggest you update your response to include that email.

Also, I got a helpful response to my email:
If you believe the vehicle you are reporting is stolen or if it is blocking your driveway, please call Dispatch at (510) 777-3333.

Your complaint of a vehicle, which may be in violation of Oakland Municipal Code (OMC) 10.28.030 (Use of streets for storage of vehicles prohibited), has been received by the Abandoned Auto Detail.

Notice about the auto-reply. The auto-reply is generated by Outlook and is only sent to each recipient once unless the auto-reply is turned off and back on. If you do not receive the auto-reply each time, it does not mean your email was not received.

Please take a moment to read the following information regarding the processing of your complaint.

1. The Abandoned Auto Detail processes complaints for vehicles on public streets (includes public sidewalks). If the vehicle you are reporting is on private property please call the Vehicle Abatement Detail at (510) 777-8538 or email them at vehicleabatement@oaklandnet.com.

2. Please include as much information about the vehicle as possible, including but limited to, the location, vehicle make, model, color and license plate. Photo attachments are also helpful.

3. Complaints are processed in the order they are received.

4. Complaints are normally checked within 20 business days (4 calendar weeks); however that timeframe may be shorter or longer dependent upon temporary changes in staffing (sick leave, vacations, holidays, etc.) or changes in the number of complaints received. Due to volume of complaints in Police Area 5 (Beats 29-35), complaints in this Area are taking approximately 40 business days (8 calendar weeks).


5. A Police Service Technician (PST) will respond to the complaint. If the vehicle is no longer at the location, the complaint will be closed. If the vehicle is at the location, the PST will mark and tag the vehicle with a courtesy warning.

6. The PST will then return 72 or more hours (3+ days), after the vehicle has been marked and tagged, to determine if the vehicle is in-fact in violation of the OMC and if it is ready to be towed.

Note: Vehicles that contain a large amount of trash may have to be cleaned out prior to being towed. This may result in a delay in removing the vehicle for an additional 3-5 business days until a clean out can be scheduled with Public Works.

7. If the vehicle has been moved, as required by law, the complaint will be closed.

Note: So long as the vehicle owner or responsible party continues to move the vehicle, as required by law, and no other legal reason exists for removal, the vehicle will not be towed/removed regardless of how many times it has been reported and/or marked and tagged.

8. Although the courtesy warning states that the vehicle must be moved a mile, the law does not specify a distance that the vehicle must be moved. The “mile movement” is merely guidance to the vehicle owner to ensure their vehicle is not improperly towed. The actual language of the OMC is as follows:

“No person who owns or has possession, custody or control of any vehicle shall park such vehicle upon any street or alley for more than a consecutive period of seventy-two (72) hours.”

Additional information about the Abandoned Auto Detail

The Abandoned Auto Detail staff consists of six (6) Police Service Technicians who work Monday – Friday from 6am – 4 pm.

The Abandoned Auto Detail receives an average of 400 complaints a week (20,000 a year) which are processed by six (6) Police Service Technicians. Your patience and understanding is greatly appreciated.

The Abandoned Auto Detail does not issue citations for street sweeping violations, expired meters, etc. Those duties are handled by City Parking Enforcement personnel. For parking citation concerns, you may call the Parking Enforcement dispatch at 510-238-3099 or visit:

http://www2.oaklandnet.com/Parking/index.htm

For additional vehicle services information please visit:

http://www2.oaklandnet.com/Government/o/OPD/s/vfaq/index.htm

For information on illegal dumping please visit:

http://www2.oaklandnet.com/Reward/index.htm

The car is no longer there.