Thank you for contacting the City of Raleigh. Your service request ID is #331915. We will be posting additional updates about your request as we have them.

Am I mis-remembering, I thought you had done a bunch of research and posted the information of the actual owners? Where did that info go?
Although to be honest, I'm not sure contacting the (absentee) owners would do anything - they need to be fined for code violations or something by the city, that would inspire them to repave the road. No idea who to report them/that location to though. There must be a "codes" division of the local gov't it could be reported to.

As you noted in your request, this is not a city maintained road so the City cannot address this. SeeClickFix is for city-maintained infrastructure, only. This is a private road and the adjacent property owners or HOA are responsible for maintenance.