I should add that the horizontal shadow near the base of the porch in the 11:30 pm photo is cast by the overhead CATV wire that runs along our side of the street!

Thank you for contacting the City of Raleigh. Your service request ID is #303539. We will be posting additional updates about your request as we have them.

It has been 11-days since this was reported and there has been no further action or communication since the initial acknowledgement. When can I expect to see this issue addressed?

This issue has been closed. If the problem persists, please re-open this issue and give us more detailed information on how to identify the location of the problem - then we will get right on it. Thanks a lot for reporting!

Took a little while as I understand from other sources that the glare shields were on back order, but the results are great. Brightness is reduced to a more appropriate level for a residential street. The shield is set perfectly to illuminate street and sidewalk but not the front yard, porch or upstairs bedrooms any more. Many appreciations!

Thanks for fixing this issue!

Thanks Dan!