It's been a while, what's happening?

Nothing has occurred yet, when will something be done?

The Department of Public Works is reporting that this concern has been placed on the sidewalk repair list and is awaiting scheduling. There is a new reference CRS number for this concern that you would use when checking the status of this request. It's CRS#-20020959130. You would refer to this CRS# when calling our customer care line at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.